Frequently Asked Questions
What services do you offer?
We provide comprehensive Audio Visual (AV) services, including equipment, setup, and support for events. Additionally, we offer interpretation and translation services, covering simultaneous and consecutive interpretation for meetings, conferences, and more.
What types of events do you specialize in?
We cater to a wide range of events, including corporate meetings, conferences, seminars, webinars, trade shows, and private events. Whether it’s a small gathering or a large-scale event, we have the expertise to handle it.
Do you offer on-site technical support?
Yes, we provide on-site technical support to ensure your event runs smoothly. Our experienced technicians will manage all AV equipment and troubleshoot any issues that may arise.
What interpretation languages do you offer?
We offer interpretation services in multiple languages, with a focus on English, French, and Spanish for the Quebec and Ontario Canadian markets. Please contact us for specific language availability.
How do I book your services?
You can book our services by contacting us directly through our website.
What is the process for setting up AV equipment?
Our team will handle everything from delivery and setup to testing and operation. We ensure all equipment is in perfect working order before your event begins.
Can you handle last-minute bookings?
While we recommend booking in advance, we understand that things can come up unexpectedly. We will do our best to accommodate last-minute requests based on availability.
Do you offer custom AV solutions?
Yes, we offer tailored AV solutions to meet the specific needs of your event. Whether you need a unique setup or specialized equipment, we can customize our services to fit your requirements.
What is the pricing for your services?
Pricing varies depending on the scope of the event, the equipment needed, and the duration of services. Please contact us for a detailed quote based on your specific needs.
Do you provide training on how to use the AV equipment?
No, we don’t offer training sessions on AV equipment. We provide a turnkey service where our experts handle everything—from setup to operation—ensuring your event runs flawlessly without any extra effort on your part.
Are your interpreters certified?
Yes, all our interpreters are certified professionals with extensive experience. They are skilled in both simultaneous and consecutive interpretation.
Hybrid and Web-Based Services FAQ
What are hybrid events, and do you support them?
Hybrid events combine both in-person and virtual elements, allowing participants to join on-site or online. We provide full AV and technical support for hybrid events, ensuring seamless integration between live and virtual audiences.
Can you handle live streaming for events?
Yes, we offer live streaming services for events of all sizes. We provide high-quality video and audio streaming to ensure your remote audience has an engaging and professional experience.
Do you offer remote interpretation services for virtual events?
Absolutely! We offer remote interpretation services where interpreters can join virtually and provide simultaneous interpretation for participants attending online. This ensures language barriers are removed, even in virtual settings.
What options do you have for audience engagement in virtual events?
We offer various tools for audience engagement, including live polls, Q&A sessions, chat features, and breakout rooms. Our team coordinates all technical aspects, ensuring smooth participation for both in-person and virtual audiences.
Can you provide a virtual event recording?
Yes, we can record your virtual or hybrid event and provide you with a high-quality video file for post-event distribution, training purposes, or archiving.
What security measures do you have in place for virtual events?
We prioritize security by using encrypted platforms and secure connections. Additional features like password protection, participant authentication, and restricted access are also available upon request.
If you have any further questions or require information about our services, please do not hesitate to contact us directly. Whether you’re looking for detailed information on our audiovisual solutions, interpreting services or event support, our team is ready to help.
We are committed to providing customized solutions to meet your specific needs, and to ensuring that your event runs smoothly.
Schedule your first call with our experts to enhance your next event.
